Offshore Call Center Outsourcing Services

Outbound Services

Newfield Contact Solutions provides superior outbound call center services for all types of contact center operations. Our state of the art call center facilities are equipped with cutting-edge technology and professional telemarketing agents to bring you high quality yet cost effective offshore call center services. Among our Outbound Telemarketing services are:

• Research and Survey
• Insurance Lead Generation
• Appointment Setting
• Event Registration

Inbound Services

Customer service has become one of the essential core business functions to an organizational success. Our call center services never lets you miss an opportunity to connect with your valuable customers because it allows you to be worry-free even if you are away from your office, knowing that each of your business calls is being taken care of by highly skilled professionals. As offshore call center outsourcing grows every year, entrusting your call center services to us is the right choice as we are capable of handling a wide range of inbound call center services, among them are:

• Customer Retention
• Customer Service
• Technical Support
• Order Taking